Cancellation Policy

Out of respect for our patient's and practitioners’ time, we require 24 hours notice to
cancel or reschedule your appointment. 

Missed appointments or appointments cancelled less than 24 hours prior to the
appointment time are subject to a $50 cancellation fee. Appointments cancelled or missed during peak season and during popular appointment times will be subject to 100% of the appointment fee. 

 

Please note that missed appointments cannot be charged under your extended health
benefits.
 
Late Policy

Out of respect for everyone’s time, we do ask that you arrive on time for all booked
appointments.

If you arrive late for your appointment, you will be treated up to the remaining time
available and the regular booked fee will apply. If there are only 10 minutes left in the
appointment, you will not be treated, and it will be considered a no-show, and therefore
subject to the cancellation fee as stated in our cancellation policy.